Terms of Service

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Dentist wearing scrubs, gloves, mask, and hairnet examining a female patient reclining in a dental chair.

Dental Collective – Terms of Service

Effective Date: Membership Start Date

Welcome to Dental Collective. By enrolling as a member and completing your purchase, you agree to these Terms of Service ("Agreement"). Please read them carefully before purchasing a membership.

1. Overview of Services

Dental Collective ("Company," "we," "us," or "our") provides membership-based access to preferred pricing, vendor relationships, educational opportunities, business resources, and other services designed to support independent dental practices and small groups. Membership benefits may be modified, expanded, or discontinued from time to time to improve the member experience.

2. Membership Fees & Billing Authorization

By completing your purchase, you authorize Dental Collective to charge your designated payment method on a recurring basis according to the membership plan selected during checkout.

  • Monthly Membership: Your payment method will be charged each month on or about the same calendar day as your initial purchase.
  • Annual Membership: Your payment method will be charged annually on or about the anniversary of your initial purchase.
  • You agree to maintain accurate and current billing information.
  • Membership fees are non-refundable except where required by law or expressly stated otherwise by Dental Collective.

Dental Collective reserves the right to modify membership pricing at any time. Members will receive reasonable notice prior to any pricing changes, and continued membership after such notice constitutes acceptance of the updated pricing.

3. Automatic Renewal

Your membership automatically renews at the end of each billing cycle unless canceled prior to your renewal date. By subscribing, you expressly authorize recurring charges until your membership is canceled.

4. Cancellation Policy

You may cancel your membership at any time by notifying Dental Collective in writing or through your member account, if available.

  • Cancellations become effective at the end of the current billing period
  • Membership fees already paid are non-refundable.
  • Cancellation does not relieve you of any outstanding payment obligations incurred prior to cancellation.

5. Vendor Relationships & Compensation Disclosure

Dental Collective partners with numerous third-party vendors to provide products, services, and exclusive member pricing.

Disclosure:
Dental Collective may receive compensation from vendor partners based on member purchasing activity. These fees may vary by vendor and product category.

These administrative fees, commissions, referral fees, or other compensation help support the operation and continued development of Dental Collective's membership services.

Although Dental Collective carefully evaluates its vendor partners, we do not guarantee the quality, availability, pricing, performance, or results of any third-party products or services.

6. No Guarantee of Savings or Business Results

Dental Collective strives to provide meaningful savings and business value through its vendor partnerships and services. However, actual savings, financial performance, and operational improvements vary by practice.

Dental Collective makes no guarantee regarding:

  • Cost savings
  • Revenue increases
  • Return on investment
  • Practice growth
  • Vendor performance

7. Member Responsibilities

As a member, you agree to:

  • Use Dental Collective services only for lawful business purposes.
  • Provide accurate account and billing information.
  • Maintain the confidentiality of member-only resources and pricing.
  • Use vendor relationships responsibly and in good faith.
  • Comply with all applicable federal, state, and local laws.

8. SMS Messaging Terms & Conditions

By providing your mobile phone number and opting in, you agree to receive recurring automated marketing and informational text messages from Dental Collective regarding membership benefits, vendor promotions, educational opportunities, events, account updates, and other relevant communications.

Opt-In

When you opt in, Dental Collective will send a confirmation message to verify your enrollment.

By opting in, you authorize Dental Collective to send recurring automated text messages using an automatic telephone dialing system or other automated technology to the mobile telephone number you provide or any number you later designate.

Your consent to receive marketing text messages is not a condition of purchasing any product or service or becoming a Dental Collective member.

Message Frequency

Message frequency may vary based on your interactions with Dental Collective, membership status, promotions, and other communications.

Dental Collective reserves the right to increase or decrease message frequency and to change the sending phone number, short code, or alphanumeric sender at any time.

Message and Data Rates

Standard message and data rates may apply according to your wireless service plan. Please contact your mobile carrier regarding applicable charges.

Wireless carriers are not responsible for delayed or undelivered messages.

Opt-Out

You may opt out of receiving SMS messages at any time by replying STOP to any Dental Collective text message or by using an unsubscribe link, if available.

After opting out, you will receive one final confirmation message. No further marketing messages will be sent unless you opt in again.

Assistance

For assistance regarding the SMS messaging program:

  • Reply HELP to any Dental Collective text message (where supported); or
  • Email dcsales@dental-collective.com.

Change of Mobile Number

If you change or transfer your mobile phone number, you agree to either:

  • Reply STOP before changing your number;
  • Unsubscribe using a link provided in a message; or
  • Notify Dental Collective by emailing dcsales@dental-collective.com.

Privacy

Information collected through our messaging program is governed by Dental Collective's Privacy Policy, available at:

https://www.dental-collective.com/privacy

Changes to Messaging Terms

Dental Collective may modify, suspend, or discontinue its SMS messaging program at any time. Continued participation following any modifications constitutes acceptance of the revised messaging terms.

9. Limitation of Liability

To the fullest extent permitted by applicable law, Dental Collective shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, including but not limited to lost profits, lost business opportunities, business interruption, or loss of data arising from or relating to your membership, use of our services, or interactions with third-party vendors.

Dental Collective's total liability for any claim shall not exceed the amount of membership fees paid by the member during the twelve (12) months immediately preceding the claim.

10. Indemnification

You agree to defend, indemnify, and hold harmless Dental Collective, its owners, officers, employees, contractors, affiliates, and partners from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising from:

  • Your use of the services;
  • Your violation of these Terms;
  • Your violation of any law or regulation; or
  • Your interactions with third-party vendors.

11. Change to membership services

Dental Collective reserves the right to modify, suspend, discontinue, or replace any membership benefit, vendor relationship, educational offering, software platform, or service at any time without creating liability, provided such changes are made in good faith to improve or maintain the overall value of membership.

12. Governing law

These Terms of Service shall be governed by and interpreted in accordance with the laws of the State of Maryland, without regard to its conflict of law principles.

Any disputes arising under these Terms shall be resolved in the state or federal courts located within Maryland, and you consent to the jurisdiction of those courts.

13. Changes to these terms

Dental Collective may revise these Terms of Service from time to time. Updated versions become effective immediately upon posting or otherwise communicating them to members.

Your continued membership or use of Dental Collective services following any update constitutes acceptance of the revised Terms.

14. Acknowledgment & Acceptance

By checking the acceptance box during checkout and completing your membership purchase, you acknowledge and agree that:

  • You have read and understand these Terms of Service.
  • You authorize Dental Collective to automatically charge your payment method according to your selected monthly or annual membership plan until canceled.
  • You understand that Dental Collective may receive compensation from vendor partners based on member purchasing activity.
  • If you choose to opt in, you consent to receive recurring automated marketing and informational SMS messages from Dental Collective.
  • You agree to comply with all policies governing your membership.

Contact Information

Dental Collective
1014 W. 36th Street, Unit 102
Baltimore, MD 21211

Email: dcsales@dental-collective.com

Dental Collective – Supporting independent practices with smarter purchasing and stronger partnerships.